To receive support for the Kintera Connect API, follow these guidelines:
Kintera provides online support for Kintera Connect. Refer to this Kintera Connect API Documentation to learn how to use the Kintera Connect API.
For additional support, post any technical questions on the Kintera Connect Developer Community where your inquiry will be answered by an experienced Kintera Connect developer.
If you are a Kintera Sphere client and you are using a Kintera Connect Application, contact the application partner for direct support.
If you are a Kintera Sphere client working independently or with a technology partner that is using the Kintera Connect API, refer to the Kintera Connect API Documentation or post any technical questions on the Kintera Connect Developer Community.
NOTE: You must have a login to access the Kintera Connect Developer Community. To request access, submit a support ticket at http://cs.kintera.com.
Select the option that you are a Kintera Sphere client
Select Reporting and Data Administration as the module most relevant to your issue
Write in the subject line “Need access to Kintera Connect Developer Community”
Your request will be reviewed and processed within 1-2 business days.
View a list of Kintera consulting partners, many of whom with API based Sphere integration experience who can assist or implement a custom integration with Sphere.
